HealthCare - Lean Six Sigma - Green Belt Certification

In Class Course - Toronto

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  • $750K of savings in 2017 classes
  • 1100+ Successful Certified LSS graduates since 2010
  • 6 Qualified Industry Instructors
  • COACHING Online theoretical module, In-class experiential and Coaching approach
  • EXCLUSIVE Alumni Membership privileges
  • PRICE TO VALUE Industry’s Highest Value Add for the Price

The program is designed for individuals who desire to be successful in bringing change in an organization from process improvement perspective. This course will teach you industry's most powerful process improvement tools – Lean & Six Sigma. To obtain six sigma output levels, one has to practice and implement a culture of Lean. LEAN is a methodology followed by organizations to eliminate 'waste' and provide value for their end customer(s), whereas, Six Sigma is designed to reduce variations in processes and making the process more effective, resulting in reduced costs and higher quality.

The course will introduce concepts of project management in a simple step-by-step approach to help you create buy-in and a successful implementation strategy. Finally, the course will provide you with a walkthrough of Change Management focusing on People Skills; this segment speaks on understanding of human behaviour, critical thinking, and reaction to solidify your experience at different work environments.

Class Schedule
Days Scheduled Date Start Time End Time Class Note
Day 1 Sat, May 25, 2019 9:30 AM 4:30 PM Intro, Lean, Project Assignment,
Six Sigma – Define, Measure
Day 2 Sat, Jun 8, 2019 9:30 AM 4:30 PM Six Sigma – Measure, Analyse
Day 3 Sat, Jun 15, 2019 9:30 AM 4:30 PM Six Sigma – Analyse, Improve
Day 4 Sun, Jun 16, 2019 9:30 AM 4:30 PM Application of Define, Measure, Analyse in Healthcare
Day 5 Sat, Jun 22, 2019 9:30 AM 4:30 PM Six Sigma – Improve, Lean and Control
Day 6 Sun, Jun 23, 2019 9:30 AM 4:30 PM Application of Lean, Improve and Control in Healthcare
Day 7 Sat, Jul 6, 2019 9:30 AM 1:00 PM Final Presentations and Examination
Class Location Details

Location Details
123 Edward St, Toronto
Room: 205, Second Floor
Course Overview

Change Management

  • Fundamentals of Lean Principles
  • The Human Brain And Change
  • Successfully Implement Change And Deal With Resistance
  • Establishing Stakeholder Engagement

Process Management: Lean

  • Fundamentals of Lean Principles
  • Creating A Culture Of Continuous Quality Improvement
  • End-To-End Lean Six Sigma Methodology And Implementation

Process Management: Six Sigma

  • Understanding The True Nature Of Six Sigma Process Design And Practicality
  • Learn And Apply Fundamental Principles Of DMAIC And DM-LEAN-IC
  • Apply Project Management Techniques Using The DMAIC Cycle On Mandatory Project

Deliverables: Practical Project, Quiz and Exam

  • Provide An End-To-End Analysis through a delivery of a Green Belt equivalent project
  • Weekly online quizzes
  • Final exam at the end of the course

Your Instructors

Ward Warkentin, B.Eng, M.Sc
Ward Warkentin, B.Eng, M.Sc

Ward is a Quality Management Specialist with over 20 years of experience in consulting and working in senior quality management roles. His experience ranges within the service and manufacturing sectors implementing ISO 9000, Six Sigma/Lean and Process Management methodologies with major organizations such as Bombardier, and as a President of Service Quality Associates. Ward has written numerous case studies and has co-authored books. He is a Certified Six Sigma Black Belt and holds a M.Sc in Statistics from the UWO and a B.Eng in Mechanical Engineering from McMaster University.

Abhishek Arora
Abhishek Arora, B.Eng

Abhishek is a dynamic and energetic individual who is passionate about bringing positive change. He is a management consultant is certified Lean Six Sigma coach. He has experience consulting in manufacturing, supply chain & retail, public sector, banking, and business development; working for organizations large and small.

Hobbies include: outdoor activities, snowboarding, and being a good host for friends and family.

Dr. Bruce Van Ryn-Bocking, MD, MBA
Dr. Bruce Van Ryn-Bocking, MD, MBA

Bruce's corporate consultation practice has provided solutions in the areas of executive coaching, human relations, change management, and people management. His clients include senior executives and management teams in high tech companies, and public and non-profit organizations such as Goldman Sachs, Toyota Tsusho America and UNICEF. His background in Medicine and Behavioral Sciences gives him a deep grounding in how people think, work, and relate in creative processes and when under stress.

Hobbies: Canoeing, kayaking, and skiing

Get started now!

"Just wanted to say thanks for your support and guidance through the Lean Six Sigma training.

In addition to being educational (of course), the overall course and environment were fun. It was a great experience.

I will definitely recommend you and your team to others and wish you success!"

- Dale Sparks, Process Improvement Supervisor

"I thought as a follow up to the ASME organized lean six sigma class to send you a note to appreciate the effort you and your "team" including students made in order to ensure a safe, respectful, and healthy work environment for their peers. I also would like to congratulate you on your very organized course and your exceptional and uncompromising work ethic and how you and the rest made other accomplished professionals, valued, respected, and encouraged to follow their scholarly work, and to look forward to putting their hard-earned knowledge to good use by being exposed to a positive and respectful learning environment. Congratulations on your commitment to excellence and what you accomplished! Your "goal" of creating a positive and calm learning environment is something that all trainings such as this should aspire to achieve!"

- Layla Mayboudi, MSc, PhD

Frequently Asked Questions

What is the criteria to obtain the Green Belt Certificate?

Certification completion is based on attendance, participation, assignment completion, passing of quizzes, midterm and exam.

Exam = 60%

Quizzes = 15%

Project & Presentation = 25%


1. Final Exams are mandatory to pass with a minimum of 70% grade; unsatisfactory performance will result in not obtaining a Green Belt Certificate. There will be a nominal fee for re-examination.

1.1 In special cases where the incumbent does not obtain a grade greater than 50% on exam, we require the incumbent to repeat the course to obtain certification.

2. Presentations have a mandatory completion, if you had not participated, your performance will be unsatisfactory while no certification will be provided.

Note: Any of the information is subject to change and will be notified to students in class and/or via email

How long do I have access to the course?
After enrolling, you have access to this course for one year across any and all devices you own.
Could you provide some more information regarding the project?
During the first class, you will be assigned to the group. The group will consist of few working professionals, which could bring a project from the company they are working in. Or project can be selected from outside observations. As a group, the project will be chosen. Using this practical project approach student achieve the hand-on understanding of lean six sigma methodology.
Are there quizzes and exams?

Yes! This course consistently quizzes you on the topics you learn and has a final exam; so you have the opportunity to learn thoroughly and challenge yourself along your LSS journey.
Yes! The quizzes and exams are marked and get counted towards your final mark and possible certification.

Is exam included in price?
The exam is included in the price, and it will happen on the last day of the course. After passing exam and course, you will receive Lean Six Sigma - Green Belt.
What are the expectations for attendance?
  • Participants are expected to attend all classes, any missed classes may result in incompletion
What is Authorized Body of Certification?

A qualified and experienced instructor along with the organization authorizes the certification based on their credibility and ability to back up the education experience offered.

Your certificate is backed by:

1. Certified Master Black Belt and Black Belts

2. A Certification ID code

3. Signed and Sealed Certificate

4. An e-certificate will be available in 2018

YDelay has certified over to 1100 Green Belts. Our alumni work in wide range of companies such as AMD, Bell, Bombardier, Canadian Tire, Celestica, CIBC, City of Toronto, DHL, Ford, Honda, Honeywell, FedEx, Hydro One, IBM, Magna, OPG , Ontario Teachers' Pension Plan, RBC and Scotiabank.

What are class rules against cell phone use?

If you need to take a call, please step out, we all would appreciate to not be disrupted. Laptops are allowed for you to follow along and take notes. Gaming / Facebook / etc. distracts your neighbors as well

Detailed Course Agenda


  • Understanding Six Sigma
  • Six Sigma Fundamentals and Application
  • Selecting Projects
  • Elements of Waste
  • Define tools


  • Measure Intro
  • Process Discovery
  • Six Sigma Statistics
  • Measurement System Analysis
  • Process capability
  • Measure tools


  • Analyse Intro
  • Hypothesis Testing and Application


  • Improve Intro
  • Process Modeling Regression
  • Advanced Process Modeling
  • Designing Experiments


  • Control Intro
  • Advanced experiments
  • Capability Analysis
  • Lean Controls
  • Defect Controls
  • Statistical Process Control
  • Six Sigma Control Plans


  • Value, Organizations, People & Process
  • LEAN (Intro to Lean) & Wastes
  • Flow
  • Work standards - Cycle Time & Takt Time
  • Line Balancing
  • 5S
  • Process Mapping
  • Pull & Push Systems
  • Value Stream Mapping (VSM)
  • Poke yoke and Gemba
  • Root Cause Analysis
  • Kaizen - 10 Step Approach + Example
  • Total Productive Maintenance (TPM)
  • Case Study Project / Presentations
  • Activities and Video

Change Management

  • Change Management, Psychological Perspective – Human behaviour, Critical Thinking, Reaction, Dealing with individuals at different levels of organization.
  • Change Management, Management Perspective – Organizations, People and you

Contact us at [email protected]